Bernie's Perfect Poop - FAQ

Frequently Asked Questions

What is Bernie's Perfect Poop?

Bernie’s Perfect Poop is an all-natural, all-in-one digestive supplement for dogs (and cats). Want to see Bernie's in action? Check out our YouTube page: Bernie's Perfect Poop - YouTube

Why does my dog need a digestive supplement?


Health starts in the gut! Bernie’s formula is specifically designed for dogs (and cats) to support healthy digestion, enhance immune system health, increase the absorption of nutrients and improve stool quality. Whatever our dogs deposit - we have to pickup. The proof will be in your hand.

What makes Bernie's different from other digestive supplements?


Bernie’s Perfect Poop is a revolutionary blend of sun-cured miscanthus grass & other healthy fibers, prebiotics, probiotics and enzymes; flavored with natural cheddar cheese and easily served on top of your dog’s (or cat's) current meals. The proprietary formula is unique and novel in that it provides an optimal combination of digestive support ingredients, whereas previously consumers had to buy and mix multiple separate supplements for the same effect. The formula was specifically designed for dogs to support healthy digestion, enhance immune system health and improve the absorption of nutrients and stool quality.

How long does it take to work?


Not all dogs are the same. Some dogs - especially dogs with pre-existing digestive issues or a history with loose stools \ diarrhea \ gas - can take longer to show meaningful improvement - but that doesn't mean Bernie's isn't working! We estimate that most dogs will see results between 2 to 10 days.

If you're concerned your dog isn't improving - contact our amazing support team who are standing by ready to help. (Don't be shy, we talk about dog poop all day, everyday)

How much do I feed to my dog? Do you have feeding instructions?


We sure do! How much to feed your dog and other helpful tips can be found by clicking on our Feeding Instructions Page

What does intermittent or supplemental use mean? Do I feed it everyday?


While some supplements for dogs are in the form of treats or even food substitutes, Bernie's is meant to be served alongside the dog's food with each meal. Our full feeding instructions can be found by clicking on our Feeding Instructions Page

Do you have an auto-ship or subscription plan?


Yes we do! You can save 10% on every order if you use our Subscribe & Save page. You will receive an email notification two days before each auto-ship charge to your credit or debit card.

What if I want to cancel or modify my subscription?


You can login using on our account login page where you can update all aspects of your subscription or cancel anytime.

I cannot access my subscription account, what do I do?


Click the orange "RECOVER PASSWORD" button on the account login page or follow this link here to reset your password and access your account: Account Reset & Access Token (screen capture attached)

Bernie's account recovery instructions
Bernie's account recovery instructions

Do you offer free samples?


One of the top features of Bernie's Perfect Poop is that it's affordable and easy to ship due to it's longer than average shelf life for a digestive supplement. It's also how we can offer lower shipping and a more economical solution to proactive and ongoing gut health for your dog. This is all a long way of saying: we've prioritized being consistently available and affordable to all of our customers more than being able to provide free samples the potential customers.   

What do I do if my dog doesn't like the taste of Bernie's Perfect Poop?


Bernie's Perfect Poop comes with a 100% customer (and dog) satisfaction guarantee. If your dog doesn't like the taste - visit our guarantee page - where you can request a free sample of whichever of our two flavors you didn't order originally. (Please include which flavor you ordered and a shipping address)

Is Perfect Poop safe for cats? What about puppies?


Cats: The dog version of Bernie's Perfect Poop is safe and will work just as well on cats. Up to this point it has just been marketed towards dogs. However, please note that cats often aren't fans of the taste and crunchy texture. To get your cat to eat it, you may have to wet it down and mix it with something tasty they like such as tuna fish. In the future we are hoping to release a cat-specific product that cats like better. Finally, If you do end up trying Bernie's, we'd recommend the 4.20z smallest bag size. 

Puppies: Although all the ingredients in Bernie's are safe for puppies, puppies generally have different nutritional needs than adult dogs. Therefore we recommend checking with a vet first before giving it to your puppy on a long-term basis. This is fairly standard advice for all digestive supplements.

What if my dog is allergic to chicken?


It's important that dog parents know that both flavors of Bernie's Perfect Poop contain 100% chicken fat.

However, please note that it is 100% chicken fat - there is no chicken protein. The protein is typically what dogs are allergic to. In fact, we have many customers whose dogs have chicken allergies and do really well on Bernie's. ​Here is a link to an article that discussed how allergies are typically to the proteins (which are not included in Bernies). Also, you might be interested to read about how Bernie's can actually help alleviate dietary allergies in general. Here is a link

What if my dog has other conditions or is taking medications?


We recommend informing your dog's veterinarian that you intend to add Bernie's Perfect Poop to your dog's daily diet if your dog is currently being treated for a medical condition. This is fairly standard advice with any digestive supplement. 

What ingredients are in Bernie's Perfect Poop? Is it US sourced?

Bernie’s Best manufactures every bag of Bernie’s Perfect Poop using only 100% natural and sourced in the US ingredients. Our manufacturer serves other digestive supplement brands and applies the most stringent safety & quality controls at a SQF Level 2 Facility located in Kansas City, Kansas. 

 

For a full list of our ingredients, visit the ingredients page on our website: Perfect Poop Ingredients 


What is the shelf life of this stuff? Can I freeze it?


Bernie's Perfect Poop is a 4-in-1 formula that lasts 90 days once it has been opened.  A cool, dry storage space at common household temperatures is well-suited for storing Bernie's Perfect Poop. If you decide you would like to freeze Bernie's, we recommend you squeeze all air of of the package before resealing and storing.  

Is Perfect Poop available outside the United States?


Bernie's Perfect Poop is based out of Austin, Texas and is manufactured in Kansas City, Kansas at an SQF level 2 facility. While we continue to grow, we plan to one day be able to provide Bernie's Perfect Poop to dogs all around the globe - but for now, we are not currently authorized for sale or distribution by any government outside the United States.  

My question wasn't answered - what do I do?


Didn't get your question answered? Send us a message! Help@PerfectPoop.dog

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    • Is Bernie's Perfect Poop safe for puppies?

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    • About Subscribe & Save

      Do you have an auto-ship or subscription plan? Yes we do! You can save 10% on every order if you use our Subscribe & Save page. You will receive an email notification two days before each auto-ship charge to your credit or debit card. What if I want ...